Google My Business App Reviews

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If your business is on Google this is the must-have app.

Great way to manage a google place page, Allows me to respond to customer reviews, post pictures and create posts. - Most of all I love to love to look at the insights. Every day I learn new stuff about this app. Hopefully in the near future Google will let us customize the website a little bit more.

Great!

Out of all the business management apps this is the best one

Super easy

This app has been very easy to use and I am extremely happy with it.

Easy to use

Helps keep me on top of my business postings and reviews.

Need video

I love the app but supposedly posting 30” video instead of pictures is available nationwide now but it’s not here yet.

Amazing

I love this app.

Thanks

Very fun and easy to use!

Great Application

This app has allowed me to upload photos and manage our listing from anywhere. The analytics are very nice and I can only hope that they are real. Compared to Facebook Google is far ahead with much better results. Real results.

Helpful

Very easy and nice way to keep you business updated

Fake Reviews

Google does not delete fake reviews also their platform allows 4 year olds and up to join and write reviews and in turn gives them “points” for writing reviews which encourages people, kids mostly, to go and give reviews to places just because they are getting points and not because they have actually been or have used the service. This review will stand until this is fixed or until they delete the fake review I have been complaining about for over a year now... Also people’s competition will go on their pages and leave fake reviews and google does not do anything about it. And another huge complaint I have is that their is no option hours for seasonal businesses such as carnivals haunted houses Christmas lite shows and stuff like that. If im a seasonal business I only have the option to open up every week on google and apparently if your hours are not consistent then Your SEO ranking for google is a lot lower which is BS so now you have to put that your open every week which leaves customers confused and upset when your not open and can also lead to another fake review. Time to get your sh*t together google!

Makes my job easy!

As a marketing director, this app gives me all the tools and information I need at a moments notice. Super convenient and works great!

The App is great, but....

The app is great, but getting verified on Google My Business for my branch office in Tampa, FL was a huge waste of time, causing my branch to lose exposure and revenues. After not receiving the post card in the mail that Google sends to verify your location, I requested a second card. After weeks, we never received. I was then told my next option was to supply interior and exterior photos of the office. So I did exactly that, supplying approximately 10 photos, yet was denied again. I was then told I had to do a video conference with Google. After installing Google Hangouts, I provided the time frame my business was open for the video conference. I specifically provided the time frame, including the time zone, yet the Google rep called when we were closed. This happened (3) times before they finally called during the provided 8 hr. time frame we were open. This process took several months which we lost possible revenues from lost exposure. Very disappointed in the amount of time and the hoops we had to jump through to get our real office verified, yet I have similar competitors who have fake listings, pretending to have real offices by using private mailboxes to disguise and mislead the general public into thinking they are real offices. For this, you get one star. I hope nobody else has to go through this experience because it was a huge slap in the face and waste of time!

Another way to get the upper hand

The ability to switch between accounts is seamless. The notifications are relevant and the tips/ suggestions are helpful!

Nice application

Nice application to stay in contact with customers about latest listings on the market and share ideas and information

Awesome Tool

Love being able to keep an eye on my business wherever I go!

Review removal

I wish there would be more options & actions to submit a false review removal. As business man we all know there are haters and competitors will put bad reviews.

Just missing one thing

I really like this app, but I wish “special hours” could be tagged as to why. I mark 2 weeks closed while I’m on vacation, but my clients have no idea that’s why. Since there isn’t a way to see more than the current week, clients can’t get useful information regarding regular hours or changes. I’d suggest: vacation, weather, personal/illness, & other (with the ability too add a few word description) as options that could be toggled on as needed. Add this feature, and I’ll rate it 5 stars.

Amazing

Bam. Amazing.

Awesome

Great app fast and easy to use thanks

Simplified App for Everyone

The Google Business page makes it very convenient and easy to upload photos or edit changes. If it wasn’t for the Google Business app. I probably wouldn’t keep up with my page as often. However, I wish they had a way to request reviews from past clients or a link that you can provide to them.

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